Submit a service ticket

Complete this form to contact the Spirit Service Department for assistance. Please provide all of the requested information to ensure efficient service. Agents are available to assist Monday-Friday, 8:00am-7:00pm CST and will respond to your ticket as soon as possible.

Your email address (*required)

First Name (*required)

Last Name (*required)

Phone (*required)

Street Address (*required)

Suite/Building #(optional)

City, State (*required)

Zip Code (*required)

Subject (*required)

Inquiry Type (*required)

Please select the best option to improve response time

Description (*required)

Please enter the details of your request. A member of our support staff will respond as soon as possible.

16 Digit Serial Number (*required)

Please include your 16-Digit Serial Number located on your machine. It will help us respond more quickly with correct information. If you have problems locating it, please click here for more information.

Purchase Date(optional)

Place of Purchase(optional)

Attachments(optional)

Add file or drop files here

XTERRA Treadmills

XTERRA Knowledge Center

FEATURED MODELS

WS200 Treadmills

TRX3500 Treadmills

TR65 Treadmills

XTERRA Ellipticals

XTERRA Knowledge Center

FEATURED MODELS

EU150 Ellipticals

EU100 Ellipticals

XTERRA Bikes

XTERRA Knowledge Center

FEATURED MODELS

SB600 Bikes

SB240 Bikes

MB550 Bikes

XTERRA Rowers

XTERRA Knowledge Center

FEATURED MODELS

ERG800W Rowers

ERG550W Rowers

ERG700 Rowers

XTERRA Strength

XTERRA Knowledge Center

FEATURED MODELS

ADB12.5PR Strength

ADB25 Strength

ADB55 Strength

Submit a service ticket